I am unable to access the link to the survey form http://www.s3platform.eu/wp-content/uploads/2017/05/end_user_survey_2017_05_22.docx so I can see whether the revised survey template is improved as Mona suggests in her previous post. We link to four survey platforms but not to the European Commission’s platform – which might be most appropriate (neutral, free, etc.) https://ec.europa.eu/eusurvey/home/welcome
Overall, this ‘app’ offers guidance, in which case both the guidance document http://www.s3platform.eu/wp-content/uploads/2017/05/Guideline_Tool_end-user_2017-05-11.pdf and the survey form need to be qualitatively improved and probably offer modular questions that a user can select from to construct a survey adapted to their needs.
For the survey, we do need to also think of language issues, there is zero chance of say Spanish or Greek or Slovak regions getting a high response rate to a survey in English – so even if we had a perfect online tool that users could use to run surveys it would need to be multi-lingual.
Overall, I would recommend to integrate this survey tool (after improving content) into a guidance section of the platform.